Terms & Conditions

Last Revised 31st March 2005

The following general conditions are valid unless otherwise agreed in writing, for all flights ordered from The Aircraft Charter Company, hereinafter called ACC and operated by its business partners as aircraft charter operators, hereinafter called The Aircraft Operator.

  1. ACC may utilise other, similar aircraft or companies, without altering the price, in order to perform the flight ordered.
  2. The Captain of the aircraft has the right to refuse passengers or goods at any time, in the event that this is judged to be necessary in the circumstances. ACC and the Aircraft Operator’s personnel are governed solely by the implications of The Aircraft Operator's instructions.
  3. The price includes all expenditure connected with the flight, unless otherwise agreed.
  4. The price does not include expenditure arising as a result of passengers or goods being delayed prior to the start of the flight, or from a restraint on transportation as a result of such matters as public or medical orders, restraints, investigations or the like, and ACC or the Aircraft Charter Operator is in no way responsible for any such expenditure. The charterer shall refund any expenditure incurred by ACC or the Aircraft Charter Operator in connection with such matters. Unless otherwise agreed in writing, the Aircraft Charter Operator is also entitled to compensation for any period of waiting, and, unless otherwise agreed, ACC or the Aircraft Charter Operator are entitled to cancel the flight, without compensation or reduction in the price agreed, when the aircraft has been waiting for more than 3 hours. In the case of helicopters operated from Battersea, compensation for parking shall be paid for each 15 minute delay and an 'Aircraft On Ground' fee appropriate to the helicopter's hourly charter cost shall also be paid.
  5. ACC or the Aircraft Charter Operator are not in any way responsible for expenditure after arrival at the destination.
  6. The following fees apply should a confirmed flight be cancelled: after booking 10%, within 14 days of the flight 30%, within 7 days of the flight 50%, within 24 hours of the flight 100%.
  7. Please note that these cancellation charges are not applicable for Sightseeing Flights
  8. Performance of the flight is conditional on all necessary authorisation, including permission to start, over fly and land, being obtainable, unless special circumstances prevail.
  9. ACC reserves the right to postpone, cancel or redirect the flight at all times, in the event that the flight cannot be performed due to war, warlike events, infringements of a country’s neutrality, insurrection, civil war, civil unrest, riots, sabotage, strikes, blockades, lockouts, quarantine, hijacking, terrorist actions, requisition, confiscation, expropriation, seizure, weather conditions or other force majeure of any nature, technical reasons, detention or similar measures, accidents with aircraft, or due no other factors over which ACC has no control, or when the safety of the passengers or the crew from the aircraft can reasonably be assessed to be in danger, at the discretion of the Captain or of The Aircraft Operator’s personnel. Unless stated otherwise in mandatory (indispensable) legislation, ACC or the Aircraft Charter Operator are not responsible for damage or loss as a result of or arising, directly or indirectly, in connection with the above-mentioned circumstances.
  10. In the event that ACC cancels a flight due to circumstances as stated in 7 and 8, ACC shall refund to the charterer any prepaid amounts relating to the flight in question.
  11. In the event that ACC partially cancels a flight, e.g. on a particular stretch, as a result of circumstances as stated in 7 and 8, ACC shall credit the charterer with an amount corresponding to the stretch in question. ACC or the Aircraft Charter Operator are in no way responsible for subsequent transport costs.
  12. The charterer is responsible for all passengers and consignors being aware that as ACC is acting as an agent of The Aircraft Charter Operator, the ACC is in no way responsible for Bodily Injury or Death of passengers in accordance with Council Regulation (EC) No. 2027/97 of October 09th 1997, as amended by Council regulation (EC) No. 889/2002 of 13 May 2002.
  13. The carriage of dangerous goods on the flight is not permitted. Dangerous goods include, but are not restricted to, compressed gasses (inflammable, non flammable and poisonous), corrosive materials, wet batteries, explosive materials, weapons, ammunition, fireworks, inflammable liquids, paint, lighter gas, matches, bleaching agents, magnetic materials, oxidizing liquids and radioactive materials.
  14. All disputes regarding one or more flights ordered from or performed by ACC shall, unless otherwise stated in mandatory (indispensable) legislation, be decided in accordance with English law at ACCs home court.

Should you require any additional information please do not hesitate to contact us. We would like to thank you for the confidence placed in ACC and the Aircraft Charter Operator and hope that our offer will meet with your requirements.

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  • The Aircraft Charter Company is a Trading Name of Adventure 001 Ltd
  • Registered in England and Wales 05258532
  • All Rights Reserved